Terms and conditions

Terms and conditions of purchase of the web amanoguilleas.com applicable exclusively to all sales made through this platform.

1. Site Owner and Offer.
This site offers virtual .925 sterling silver jewelry products, products in silver only or in combination with other metals and precious stones and offers the possibility of making a purchase of such products according to the commercial specifications that it offers. The ownership and responsibility of this site is in charge of Jule’s 925 a Mexican company legally established in the Mexican Republic located at Miguel Hidalgo # 33, Int. 124, Taxco de Alarcón, Guerrero, C.P. 40200, Mexico with RFC: ————. The expressions in these terms “We”, “Us”, “Our” and “Our” refer to Jule’s 925.
These clauses establish the terms and conditions under which you can use our website and services offered by us.
For any questions or clarification you can communicate or contact us through the available means that are detailed below:
email: ventas@jules925.com
Phone: 7626223034
WebSite: jules925.com/contact
Social Media: Facebook, Instagram y Whatsapp.
In the event that we have received your request on non-business days or hours, it will be considered as submitted from the next business day and, if applicable, we will contact you through the email that you have registered.

2. Acceptance of the Terms and Conditions.
By using our WebSite in any practice such as browsing, registering and / or buying a product or service, you accept these terms and conditions and authorize us to use your information for the purposes contemplated in our Privacy Notice available on the Site.
For the above we recommend that you read all these Terms and Conditions as well as our Privacy Notice, considering the fact that we reserve the right to modify and update these Terms and Conditions at any time.
If you do not agree with these Terms and Conditions, you must refrain from using our Site.
To use our Site you must reach the age of majority in your state or locality of residence and you give us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit worms, viruses or any code of a destructive nature, as well as attempt to carry out fraudulent practices. Breach or violation of any of these Terms will result in the immediate termination of your Services.
You agree that the information you provide is true, complete, accurate and current.

3. Purchase of Our Products.
The products we offer are displayed on a product page with their respective descriptions and data at the time you make the purchase.
Some products or services may be exclusively available online through the website. These products or services may have limited quantities and be subject to return or exchange according to our return policy only.
The User accepts that the images contained in the page on which the Products are displayed within the Website have the sole purpose of providing information and may not perfectly represent some characteristics of the Products, as well as have differences in terms of their texture. , color, brightness, dimensions and / or materials, these characteristics are mentioned in an enunciative way but not limitative. The foregoing derived from the display of images on the Website.
The weight that is handled is approximate, the product is handmade and for this reason its structure can vary from one piece to another, the weights established on the site are average.
The displayed prices contemplate the taxes that may correspond to them, not the shipping costs that will be derived for the delivery of the same, in this case the user will be indicated the amount corresponding to this charge and that they can make the decision to continue with the purchase.
Wholesale orders will be handled in accordance with the prices, discounts and other policies that are agreed between the buyer and us at that time, it should be noted that due to adjustments to international metal prices, prices and discounts will be measured according to those indices. The wholesale quote request at the time of creation shows the retail price and this will receive a discount from us at the time of making the proposal, if you accept the proposal you will proceed to the steps indicated to make the payment. shipping will always be an additional cost and you will be notified in said proposal.

To make the purchase you must do the following:

Read these Terms and Conditions carefully and agree
Review and agree with the characteristics and prices of the product.
Register the personal data required to make the shipment.
Provide us with the data required for the collection of the amount for the products and, where appropriate, shipping, requested in your order.
You will receive from us the data and documents corresponding to your shipment in order to receive your products in the time and manner specified in your order.

To Make a Request for a Wholesale Quote, do the following:

Read these Terms and Conditions carefully and agree.
Review and agree with the characteristics and prices of the product.
Add the products to the wholesale price.
Send the request from the Wholesale Quote, an email will be sent confirming receipt of the request and we will ask you to wait for the proposal.
A proposal will be sent to your email, we will use the available means to know your response (email, telephone, messages, etc). Any change or adjustment or clarification may be agreed or resolved at this stage.
If the proposal is accepted, the request becomes an order and upon receipt of the corresponding payment we will proceed to send the order.
You will receive from us the data and documents corresponding to your shipment to be able to receive your products in the time and manner specified in the proposal.
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address.
We may, without prior notice, change the products and their features on the Site. We may permanently or temporarily suspend access to the products without notice or liability for any reason, or no reason at all.

4. Guarantee.
All our products are guaranteed for 1 month due to a factory defect or malfunction in the clasp systems, badly mounted stones, however, in the case of requiring to apply the guarantee it will have to be reviewed by our workshops and if the result of the evaluation It indicates that the product has been used incorrectly, that it has had modifications, that it has been exposed to processes and climates not favorable to the metal from which they are manufactured or that there is a partial or total lack of any complement, the guarantee will not proceed.
The guarantee of our products applies because they are fifth in their law material, we assure the high quality of the product and the manufacture without defects, even though the products are handmade but are subjected to a quality control for your satisfaction.
When you need to apply a guarantee, it will be necessary to send an email to ventas@jules925.com with the details of why it is required to apply said guarantee, in the same email within a period of no more than 48 hours, you will be advised of how to proceed to apply the warranty.
Shipping to us is at your own expense.
If the warranty proceeds and it is not possible to repair the damage, the part will be changed or, if it is no longer in stock, a similar product will be offered, there will be no refund unless it is within the provisions of the following clause.

5. Returns and Refund
In these terms we emphasize that by making the purchase you accept the characteristics and prices indicated on the product page, so returns are only accepted in the following cases:

If the product upon receipt of the shipment is in poor condition or with factory defects.
If the product does not meet the characteristics with which you bought the product and is in good condition.
In any of the above cases, to make said return and refund, it is required that you send us within a period of no more than 72 hours. After receiving the shipment, an email to ventas@jules925.com explaining the reason and a photograph of how the product was found upon receipt and extracting it from the packaging as well as showing the details of why it does not correspond to the requested product, you will receive an answer no greater than 48 hours where you will be given advice on the ways in which the return will be made. It is important to have the original packaging for its correct packaging.
The cost of shipping will not be refunded and shipping to us is at your expense.

6. User Rights.
In accordance with the provisions of the Federal Consumer Protection Law and other applicable regulations, as a Consumer you have the following rights when using our Site:

Know the identity and contact details of us (see pont 1) to request clarifications or submit claims.
Know all the information about the terms, conditions, costs, additional charges, where appropriate, payment methods for the products and services offered by us.
Receive timely, complete, clear and truthful information in relation to advertising and the Services and Products.
Choose freely the hiring of our Services and Products.
That the services we offer are provided in conditions of quality and safety.
Not to be discriminated on the grounds of sex, race, religion, economic condition, nationality, sexual orientation, for having a disability or any similar reason.
Right to be compensated or subsidized in the cases that are appropriate.
That your personal data be treated confidentially.
Go to PROFECO or any other competent body to defend your rights.

7. Privacy and Data Protection.
We will only collect personal information from Users when they register on our Website, as well as when they interact with its content.
The confidentiality and effective protection of said information is essential for us, and therefore we will maintain adequate protection, in accordance with the principles and obligations provided by the LFPDPPP and other applicable regulations, in order to ensure the security, integrity and privacy of the information. collected and processed on the Website.
To know the general conditions to which the processing of your personal data is subject, as well as to exercise the rights that the regulations provide, we advise you to consult our Privacy Notice published on the Website.
You can in any case request that your data be deleted by us by sending an email to ventas@jules925.com indicating that your data be deleted from our records for your convenience.

8. Intellectual property.
The Service and all materials included or transferred, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Rights of Intellectual property related to them, are the exclusive property of jules925.com. Except as explicitly stated in this document, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit , publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

9. End of the Relationship or User Suspension.
We may permanently or temporarily terminate or suspend your access to the service without prior notice and liability for any reason, even if in our sole determination you violate any provision of these Terms or any applicable law or regulation. You can discontinue use and request to cancel your account and / or any service at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be suspended only at the expiration of the corresponding period for which you have already made the payment.
With the above, the legal relationship between us and you, interpreted as the Website and the User, respectively, is terminated.

10. Compensation.
You agree to indemnify and hold jules925.com harmless from any claim, loss, liability, claim, or expense (including attorneys’ fees) that third parties may incur against you as a result of, or derived from, or in connection with your use of the website or any of the services offered on the website.

11. Divisibility.
In the event that any clause or any provision of these Terms and Conditions is illegal, void or unenforceable, said provision will be, however, effective to obtain the maximum extent allowed by applicable law, and the non-enforceable part will be considered separate from these. Terms of Service, such determination will not affect the validity of applicability of the other remaining provisions.

12. Limitation of Liability.
To the maximum extent permitted by applicable law, in no event will Jule’s 925 be liable for indirect, punitive, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data. or other intangible losses, arising from or related to the use or inability to use the service.
To the fullest extent permitted by applicable law, Jule’s 925 assumes no responsibility for errors or inaccuracies of content, personal injury or property damage, of whatever nature, as a result of your access or use of our service, and any unauthorized access or use of our secure servers and / or all personal information stored on them.

13. Modification to the Terms and Conditions.
We reserve the right to modify, at any time, the presentation and configuration of the Website, as well as these Terms and Conditions.
Therefore, we recommend that the User read them carefully each time they access the Website. Last update: Jenuary 2021.

14. Law Preference.
These Terms, the rights and remedies provided here, and each and every one of the claims and disputes related to this and / or the services, will be governed, interpreted and applied in all respects solely and exclusively in accordance with the internal substantive laws of Mexico, without respect for its principles of conflict of laws. All claims and disputes will be presented and you agree that they will be decided exclusively by a court of competent jurisdiction located in Taxco de Alarcón, Guerrero, Mexico. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

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