Privacy Policy

1. Identity.
Jule’s 925, with address at Miguel Hidalgo No. 33, Int No. 124, Taxco, Gro. Mexico is responsible for the processing of the personal data that you provide us on this Website, which will be protected in accordance with the provisions of the General Law on Protection of Personal Data Held by Obliged Subjects, and other regulations that may be applicable.
For any questions related to the protection of your personal data, you can contact us at ventas@jules.com.

2. What data and for what purposes?
When you buy something from our store, as part of the buying and selling process, or you try to contact us, we collect the personal information you give us such as name, address, email, assets and / or financials.
At no time will sensitive personal data be collected.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Primary purposes:

To identify you and register as a user of the jule’s 925 Website.
To create your user account within the jules’s 925 Website.
To prove and verify your identity in accordance with our internal procedures and guidelines.
To record the purchases you make within the jule’s 925 Website.
To manage the delivery of the products you purchased through the jule’s 925 Website.
To notify you about the current status of your order.
For collection procedures regarding the products you purchased.
In your case, to generate the requested invoice.
Where appropriate, to manage the warranty process for your products.
To validate the veracity and quality of the information provided by you.
For possible contacts to follow up on any issue related to our products or with these purposes. The foregoing may include the use of various physical and electronic means of communication including sending communications through emails, telephone calls, short messages and other physical and / or electronic means of communication.
Answer questions, complaints, comments, suggestions, clarifications, returns and follow up on them.

Secondary purposes.
If you consent, we will use your data for the following purposes:

To know your consumption habits in order to offer you those products that may be of interest to you.
To contact you in order to know your opinion about the service. The foregoing may include the use of various physical and electronic means of communication, including the sending of communications through emails, telephone calls, short messages and other physical and / or electronic means of communication.
To send you our newsletter via email.
If you do not agree with the use of your data for all or any of the purposes at any time you can send the disagreement to ventas@jules925.com

3. Consent.
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will directly ask for your express consent, or we will give you the opportunity to refuse.
If after having accepted you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at ventas@jules925.com or by writing to: Miguel Hidalo No. 33, Int. No. 124, Colonia Centro, Taxco de Alarcón, GRO, 40200, Mexico.

4. Divulgation.
We may disclose your personal information if required to do so by law or if you violate our Terms and Conditions.

5. Where can I exercise my ARCO rights?
You or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition (hereinafter “ARCO Rights”), as well as revoke your consent for the processing of your personal data by sending an email to ventas@jules925.com in a timely manner. To attend your request and follow up on your request, you or your legal representative must correctly prove your identity with a copy of any of the current official identifications.
In the event that the information provided is erroneous or insufficient, or the corresponding accreditation documents are not accompanied, our Privacy Compliance Officer within five (5) business days after receiving the request, will require you to provide the elements or documents necessary to process it. You will have ten (10) business days to meet the request, counted from the day after you have received it. If no response is provided within said period, the corresponding request will be deemed not submitted.
Our Privacy Compliance Officer will notify you of the determination adopted, within a maximum period of twenty (20) business days from the date the request was received, so that, if appropriate, make it effective within the fifteen (15) business days after the response is communicated.

6. Third Party Service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction that involves the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
Once you leave our store’s website or redirect to a third-party site or application, you are no longer being regulated by this Privacy Policy or the Terms and Conditions of our website.
When you click on links in our store, you may be redirected off our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.

7. Security.
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, such information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

8. Use of Cookies and / or Similar Technologies.
This WEB site uses various technologies to improve efficiency, including your experience when browsing the site. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows you to identify and save your personal preferences to provide you with a better browsing experience. We remind you that you can disable or adjust the use of cookies by following the procedures of the internet browser you use. See cookies policy of this Website.

9. Data Protection Authority.
If deemed necessary, we inform you that you have the right to go to the National Institute of Transparency Access to Information and Protection of Personal Data (INAI) to assert any disagreement related to your right to the protection of personal data.

10. Changes to this Privacy Policy.
We reserve the right to modify this Privacy Notice at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this notice, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.

 

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