Our shipping service is available for Mexico and other countries.
If you require information about your country, contact us.
Standard shipping has a period of 2-5 days has a cost of $ 180.00 Mexican Pesos to any point in the Mexican Republic and does not exceed 5kg, for other countries the cost varies and you will be informed at the time of purchase, in retail the shipping is free for purchases over $ 100 American USD.
If the shipment exceeds 5kgs, the shipping cost varies according to the weight and / or dimensions of the box, in retail sales it will be free, in wholesale it is required to quote the shipment and it will be let you know before shipment for approval .
All purchase orders made through the website will be delivered by parcel and courier companies outside of us, but in any case within a maximum period of 48 hours after your online purchase, you will receive an email with the guide number so that you can track the product. This policy does not apply to bridge days, holidays, good ends and other non-working days.
The delivery of the product will be made at the address indicated by the user on the account portal or at a different address provided by the user, which must be done when confirming the order.
The delivery time will be 2 to 5 business days, counted from when the full amount of the purchase has been received.
In the event that the parcel does not reach the requested location, the parcel will be deposited at the nearest parcel branch.
Orders placed after 1:00 p.m. they will be out until the next day.
In the event that no one is found to receive the package at the address provided on the first or second visit, the package will be deposited at the nearest branch and will be left there for three business days, if not claimed, It will be returned to our warehouse and the customer must pay the cost of the return.
Product deliveries will be made only on business days and may take up to 5 business days in some cases.
In the event of any disagreement, you must express it at that time and you should contact us to clarify said circumstance.
All products will be packed at no extra cost.
At the moment of receiving the product at the indicated address, the user is obliged to review the product. In the event of any damage, the user must notify it within 3 business days according to the return policies to the email ventas@jules925.com or to the contact means provided.
If your order has any details, please visit our return policy.
Any type of clarification, report or doubt regarding the shipping service, please write to: ventas@jules925.com